Privacy Policy for Socialware LLC
Types of Data Collected
This Privacy Policy ("Policy") governs the collection, use, and disclosure of personal information by Socialware LLC, a company incorporated under the laws of New Mexico, United States ("we", "us", or "our"), in connection with the use of Socialware Platform (the "Software"), a social media management and analytics platform. The Software is not affiliated with any social media platforms.
By using the Software, you ("user" or "you") acknowledge and agree to the terms and conditions set forth in this Policy. If you do not agree with any term or condition in this Policy, please refrain from using the Software.
CONTACT INFORMATION
If you have questions about this Policy or our data practices, please contact us:
Owner and Data Controller:
Socialware LLC
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE NM 87110, USA
Contact Email: contact@socialware.app
Types of Data We Collect
We collect the following types of information from users of the Software:
- Personal Information: Data that identifies you as an individual, including name, email address, and business information.
- Usage Information: Data about your interaction with the Software, such as features used, actions performed, and usage patterns.
- Technical Information: Data about your device, browser type, IP address, and operating system.
Data Processing and Security
- We implement appropriate security measures to prevent unauthorized access or disclosure
- Data processing uses computers and IT tools, following strict organizational procedures
- Access is limited to authorized personnel and necessary third-party service providers
- All data transfers comply with applicable data protection laws
Data Storage and Retention
- Data is processed in our operating locations and service provider locations
- International data transfers comply with relevant data protection requirements
- We retain data as long as necessary for service provision or legal requirements
- Upon retention period expiry, data is securely deleted
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing activities
- Request data portability
Changes to This Policy
We may update this Policy periodically. We will notify you of any material changes through the Software or via email.
Platform Terms of Service
The Software is provided for social media marketing agencies and professionals. By using our platform, you agree to:
- Use the Software in compliance with all applicable laws and regulations
- Maintain the confidentiality of your account credentials
- Not attempt to reverse engineer or modify the Software
- Not use the Software for any illegal or unauthorized purpose
- Respect the intellectual property rights of Socialware LLC
Socialware LLC is not affiliated with, endorsed by, or sponsored by any social media platforms. All respective trademarks belong to their owners.
Last updated: March 2024
